Frequently Asked Questions

We have a couple of options when you wish to make a booking. We have a fantastic online booking system provided to us by the Bouncy World. You can simply search our items for hire, check its availability and click on the book now button to be taken through to the booking system. It couldn't be simpler! You can also contact us on 647-877-9959 if you want to go through your booking in a little more detail or if you are interested in a larger multi unit deal. 

You can book at anytime, however we always advise to book well in advance to ensure that you secure your chosen inflatable. 

All bouncy castle booking prices include delivery, set-up and collection of the inflatable equipment. You will receive everything needed to inflate the castle and have a fantastic fun filled day, equipment includes your chosen inflatable, a blower, extension cable, safety mats and sandbags or pegs. No Hidden extra charges. 

Our equipment has been designed for use in indoor and outdoor conditions. However when it gets wet the equipment may become slippery and therefore increase the possibility of injury to users. In such cases the equipment should NOT be used. We reserve the right to cancel any booking if the weather conditions are such that it is considered unsafe. When there are high winds or bad weather then the equipment should be deflated and covered over with a tarpaulin sheet. The industry recommends a maximum wind speed of Force 5 on the Beaufort scale of 19-24 mph. In the event of wind conditions reaching Force 5 (19-24 mph) all users must leave the inflatable and all electrical equipment must be turned off from the mains, by a responsible adult. 

Yes, we have a minimum rental period of 3 hours for all party equipment rentals.

No, we require only your reservation. The fiinal charges is due on the day of the event.

Our castles are available 7 days a week all year round including stat Holidays. 

Please make sure obstructions such as all dog do-do's, swings, slides, patio furniture, rubbish etc are removed before the castle arrives. At busy times we may be unable to wait for the area to be cleared due to other hires and events. 

The average bouncy castle takes approximately 10-20 minutes to set up and about the same to pack away. Please note that larger inflatables will take slightly longer. 

Make sure everyone gets off the inflatable immediately then check that the blower hasn’t detached from the inflatable & make sure everything is plugged in to the electrics. That should solve the problem.